OVC Consulting

We offer in-house trainings and consultations on:

– developing sales strategy
– increasing sales and competitiveness
– developing professional salesforce
– increasing sales, negotiation, presentation and communication skills level
– improving customer care and loyalty

Consulting and training programs.

Sales Management:

• Individual training and consulting for sales and customer care representatives – individual consulting, coaching and in-house training program mix
• Professional sales techniques – in-house training program
• Management of complicated sales situations – in-house training program
• Solutions for large and complex sales – in-house training program
• Selling for different customers types – in-house training program
• Sales meeting techniques – in-house training program
• Working with Key Accounts – in-house training program
• Preparing commercial proposals – in-house training program
• Consultative sales – in-house training program
• Sales negotiations techniques – in-house training program
• Selling by phone – in-house training program
• Sales presentations – in-house training program

Customer Care:

• Proactive customer care - in-house training program
• Management of complicated customer care situations - in-house training program
• Customer service standard development – consulting project
• Investment psychology: working with investment services customers - in-house training program