Tel. +370 5 264 9761
Mirolanda is a Senior Consultant at OVC Consulting
She has over 18 years of consulting and training experience. She has been with OVC Consulting since 2002.
Mirolanda specializes in personal effectiveness, organizational development, and customer care areas.
She conducts trainings on stress management, business communication, self-confidence at work, conflict management, and motivation. Mirolanda has experience with operations improvement projects on employee competence assessments using 360° Feedback and Development Center methods, assessment of work related-psychological abilities, improving employee motivation systems. She also helps companies to improve customer service processes, create customer service standards.
Mirolanda has 10 years of practical experience as a psychologist. She has taken part in international Leonardo da Vinci and Socrates projects on solving adult education problems.
In 2007 Mirolanda completed one-year NTL Institute (USA) Certificate Program in Organizational Development where she studied Introduction to Organizational Development, Diagnosing Organizations with Impact, Planning and Implementing Interventions, Group Process Facilitation.