Sales and negotiations

An organisation can achieve the best performance when it is able to smoothly organise joint work within the organisation.

The seller’s or negotiator’s profession is often associated with stress, in particular when you think whether you could be successful in such work. Yet the truth is that in our daily lives we require selling and negotiating skills in nearly every step we take. For example, when we want to persuade a colleague to opt for your plan, when you want to “sell” an idea associated with greater challenges to employees, etc.

This does not mean that everyone has to rush to learn the art of sales or negotiations; instead, this means that every one of us has some skills to sell or negotiate and that it is not so difficult to develop these skills to become professional sellers or negotiators.

Thus, during our sales or negotiations training, we take into account what people are already able to do and in what areas they would like to improve, and then together with the participants we look for the most effective ways to systemise their knowledge and skills and to acquire or “awaken” new ones, to communicate with customers, suppliers, buyers, sellers and partners in the process of creating long-term relationships rather than one-time manipulative situations, analyse people’s psychology, and study our own and others’ opportunities and needs to reach agreements.

What solutions are available?

  • Development of sales competences.
  • Development of negotiations competences.
  • Sales and negotiations psychology training.
  • Customer typology and work with different customers (according to MBTI).
  • Use of sales promotion tools.
  • Management and leadership training for sales managers.
  • Development of specialised sales scripts (conversation scenarios) and sales standards.
  • Development of sales strategies and performance measurement systems.
  • Development of financial and non-financial incentive systems for sales specialists (game-based, effort measurement routine, etc.).

Value for the organisation

  • Training of professional sellers and negotiators (from newbies to experienced sellers) who are able to achieve set goals;
  • The organisation’s team is able to speak the customer’s language, understand the customer’s needs, and sell to the customer the value and benefits of a proposed solution rather than a service or a product;
  • All processes related to sales and negotiations operate as a coherent, effective system.

Value for the team and for the individual

  • More self-confidence in situations related to sales and negotiations;
  • Tested, stress-free acting skills that produce value for oneself and for the company;
  • Better performance, clear motivation to act, excellent self-esteem, and satisfaction with performed work.

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